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Captain's Book COVID-19 Update (Published March 21, 2020)

The Captain's Book Shoppe continues to sell great books at fair prices. The Captain delivers orders in the Eastern Iowa area. The showroom is closed to the public as everyone does their part to mitigate COVID-19.

The Captain is processing phone and internet orders Monday - Saturday! If you don't see the book you are looking for on Captain websites, please give the store a call. Many books are not yet listed on Captain websites. The Captain will deliver your order in the local Eastern Iowa area, will do curbside service at the Captain's showroom by appointment, or will ship via US Postal Service at applicable rates.

Captain's Book is not accepting any walk-in book donations or doing any new walk-in book buys until further notice. If you have books, please call the store in order to schedule a future appointment.

None of the Captain's Book Shoppe Team have any COVID-19 symptoms.

Thank you, for your understanding.

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RETURN POLICY

If there is an issue with an order, please call Jeffrey at 319 351-3166 to discuss. The other method of contact is by sending an email to jeffrey@captainsbookshoppe.onmircrosoft.com.

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1. All in store book sales are "as is" upon completion of the sale. No refunds for books that are bought in store. (We may rebuy your book, once you are done using it!)

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2. Internet Sales.

 

Captain's Book Shoppe LLC standard 40 day CaptainsBook.com return policy is:

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Domestic (USA) clients have a maximum of 40 days from the time the item was shipped to contact Captain's Book Shoppe if there is a discrepancy with the order.

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Standard Internet Sales & Return Policy:
The Captain accepts "no questions asked" internet returns, when initiated within 30 days of the estimated delivery date. The customer is responsible for return postage.

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The refund will be issued upon safe receipt of the item.

 

Captain's Book Shoppe covers return shipping costs if in the rare instance, there was an error in the listing or if the item was lost or damaged during shipment. 

 

 

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